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About Us

Care for the whole community is our focus at Shoal Bay Pharmacy. We are a locally owned and operated chemist – recently under new management – in an idyllic seaside village in Port Stephens, where we have served residents and visitors for many years.

We are passionate about providing you with exceptional care, always with a comforting smile. Our friendly team is led by head pharmacist Jamie Pisani, in conjunction with fellow-pharmacist and business partner Lloyd Smith. Jamie has extensive experience in both clinical and community settings, and is dedicated to delivering high-quality, personalised service for our customers.

You can visit us any day of the week for Webster-paks, specialist advice on diabetes or sleep apnoea management, and a wide range of vaccinations. We will even deliver your medication to your door if you can’t make it into us.

At Shoal Bay Pharmacy, we love nothing more than catching up for a chat (ask Jamie about his dog Archie!) and answering your health and wellbeing questions. Pop in today to experience our holistic, personalised care for yourself

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Meet The Team



Owner & Pharmacist

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Our new owner and pharmacist Jamie joined the team in 2021.

Before coming to Shoal Bay, Jamie was the Chief Clinical Pharmacist for the Eurobodalla hospitals in Batemans Bay and Moruya.

Jamie has extensive experience in both clinical and community settings, and is dedicated to delivering high-quality, personalised service for our customers.

In his spare time, you’ll find Jamie walking his dog Archie along the beach, playing the piano and hitting up the gym.

Nat is passionate about ensuring all our customers have confidence in their healthcare. She has been a part of our team since 2014, and is a familiar, friendly face to many in our tight-knit community.


If you want to know detailed information about your prescriptions, or need some advice about how to keep yourself fit and well, Nat is more than happy to help answer your questions.


When she's not in the pharmacy, Nat is busy exploring the great outdoors with her new baby. They enjoy visiting the beach, camping, hiking, and fishing together.

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Lisa is one of our highly skilled Dispensary Technicians. She assists our pharmacists to prepare a range of medications.


If you've purchased a Webster-pak at our pharmacy, you may well have seen Lisa's handywork in action. With her attention to detail, your health care is in excellent hands.


Lisa's attention to detail is honed outside of work also, where she often takes her young son on geological adventures to find unique rocks around her local beach at Anna Bay.

Dispensary Technician

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Dispensary Technician

Leilani is one of our highly skilled dispensary technicians. She started her working life with us at 15 as a shop assistant and knows our pharmacy inside-out, after working on the shop floor and managing the till.


Now, Leilani assists our pharmacists to provide holistic care for our community and is studying pharmacy herself.


Like all our staff, Leilani loves spending her free time outdoors. Aside from keeping up with her studies, Leilani, too, can be found on her motorbike, often blitzing the motocross track.

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This is Pharmacy Assistant Denise's fifteenth year with us, and she remains as dedicated as ever to ensuring the best care for our customers.


Be sure to have a chat to Denise if you're looking for something specific – she would be delighted to make any special orders if we've not got it in store.


Outside of the pharmacy, Denise easily keeps her daily step count up while spending time with her two grandchildren, supporting her mother, and pottering about in her garden.

Pharmacy Assistant

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Store Manager

Our Pharmacy Store Manager, Madison, leads an exceptional team dedicated to our focus of caring for the whole community.


Madison has extensive experience in delivering high-quality, personalised service and is dedicated to ensuring you leave our pharmacy with the best advice and products.


When she's not in the store, Madison is committed to maintaining her own wellbeing; she's a regular at the gym and takes any opportunity she can to meet family and friends for a dip at the beach.

Cass is just getting started with her career in pharmacy, and we're excited she's chosen Shoal Bay Pharmacy as her launchpad.


Cass works seamlessly with owner and fellow pharmacist Jamie to deliver a holistic service to our customers and  community.


If you have questions about your medication or health, Cass is happy to help you with answers and specialist advice. But it doesn't stop there – she can also answer your questions about plants, rabbits, or how easy (or not!) it is to build a house from scratch.