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About Us

Care for the whole community is our focus at Shoal Bay Pharmacy. We are a locally owned and operated chemist – recently under new management – in an idyllic seaside village in Port Stephens, where we have served residents and visitors for many years.

We are passionate about providing you with exceptional care, always with a comforting smile. Our friendly team is led by head pharmacist Jamie Pisani, in conjunction with fellow-pharmacists business partner Lloyd Smith. Jamie has extensive experience in both clinical and community settings, and is dedicated to delivering high-quality, personalised service for our customers.

You can visit us any day of the week for Webster-paks, specialist advice on diabetes management, and a wide range of vaccinations. We will even deliver your medication to your door if you can’t make it into us.

At Shoal Bay Pharmacy, we love nothing more than catching up for a chat (ask Jamie about his dog Archie!) and answering your health and wellbeing questions. Pop in today to experience for yourself our holistic, personalised care.

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Meet The Team



Owner & Pharamcist

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Intern Pharmacist

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Pharmacy Assistant

Our new owner and pharmacist Jamie joined the team earlier this year

Before coming to Shoal Bay, Jamie was the Chief Clinical Pharmacist for the Eurobodalla hospitals in Batemans Bay and Moruya.

Jamie has extensive experience in both clinical and community settings, and is dedicated to delivering high-quality, personalised service for our customers.

In his spare time, you’ll find Jamie walking his dog Archie along the beach, playing the piano and hitting up the gym.

This is Pharmacy Assistant Denise's fourteenth year with us, and she remains as dedicated as ever to ensuring the best care for our customers.


Be sure to have a chat to Denise if you're looking for something specific – she would be delighted to make any special orders if we've not got it in store.


Outside of the pharmacy, Denise easily keeps her daily step count up while spending time with her two grandchildren, supporting her mother, and pottering about in her garden.

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Lisa is one of our highly skilled Dispensary Technicians. She assists our pharmacists to prepare a range of medications.


If you've purchased a Webster-pak at our pharmacy, you may well have seen Lisa's handywork in action. With her attention to detail, your health care is in excellent hands.


Lisa's attention to detail is honed outside of work also, where she often takes her young son on geological adventures to find unique rocks around her local beach at Anna Bay.

Dispensary Technician

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Dispensary Technician

Madi is our other highly skilled Dispensary Technician. With her assistance, our pharmacists are better able to focus on providing exceptional care.


If you have any queries or concerns about your medication, including Webster-paks, Madi is happy to help you understand.


Madi's free time has recently been consumed with the arrival of her Australian cattle dog puppy, Roxie. However, she still finds time to put brush to canvas to paint abstract works, and to get out and about on her motorbike.

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Store Manager

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Pharmacy Assistant

If you visit our pharmacy, you will most likely be greeted by Petra, one of our two friendly and experienced Pharmacy Assistants.


Petra has worked here for three years and, as our customer service specialist, she knows our regulars almost as well as she knows her two sons, two dogs, and bearded dragon Ziggy!


Whatever you're looking for, Petra can point you in the right direction, from the latest in health care, to the best motorbike tracks, and Port Stephen's hidden fishing spots.

Our Pharmacy Store Manager, Madison, leads an exceptional team dedicated to our focus of caring for the whole community.


Madison has extensive experience in delivering high-quality, personalised service and is dedicated to ensuring you leave our pharmacy with the best advice and products.


When she's not in the store, Madison is committed to maintaining her own wellbeing; she's a regular at the gym and takes any opportunity she can to meet family and friends for a dip at the beach.

Cass is just getting started with her career in pharmacy, and we're excited she's chosen Shoal Bay Pharmacy as her launchpad.


Our Intern Pharmacist works seamlessly with owner and fellow pharmacist Jamie to deliver a holistic service to our community.


If you have questions about your medication or health, Cass is happy to help you with answers and specialist advice. But it doesn't stop there – she can also answer your questions about plants, rabbits, or how easy (or not!) it is to build a house from scratch.